Privacy policy

Welcome to our website intensho.eu.

For Tecnoblend s.r.l., owner of the INTENSHO brand, your privacy and the security of your personal data are extremely important. For this reason, we collect and process your personal data with the utmost care and adopt specific measures to keep it secure.

Below you will find the main information regarding the processing of your personal data in relation to your browsing on intensho.eu and the use of the services offered.

For detailed information on how Tecnoblend s.r.l. manages your personal data, please read this Privacy Policy. We also invite you to review the Cookie Policy available on intensho.eu.

General Information

Data Controller

Tecnoblend s.r.l.
Via G. Mameli 9
70022 Altamura (BA), Italy
Operational site: Zona Industriale Jesce, 75100 Matera (MT), Italy
VAT No.: 05460470726
Email: web@tecnoblend.it

Tecnoblend s.r.l. is the Data Controller, meaning the entity that determines how and why your personal data is processed.

Personal Data We Collect

The categories of personal data collected and processed when you use intensho.eu include:

  1. Personal data you provide when contacting Customer Service for assistance;
  2. Personal data collected for marketing purposes, subject to your explicit consent;
  3. Browsing data, including pages visited and interactions with the Website, collected to improve services.

Tecnoblend s.r.l. does not knowingly collect or process personal data relating to minors.

How We Use Your Personal Data

Your personal data is processed for the following purposes:

  1. To provide services available on intensho.eu;
  2. To manage Customer Service requests and provide assistance;
  3. To perform statistical analysis and improve Website performance and services;
  4. To send commercial communications related to products you have purchased ("soft spam"), in accordance with applicable laws;
  5. To send marketing communications, newsletters, and promotional offers, subject to your consent;
  6. To personalize your experience and offer products and services aligned with your interests, subject to your consent.

You may withdraw your consent at any time by contacting us at web@tecnoblend.it.

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

Legal Basis for Processing

Your personal data is processed based on:

  • Your consent;
  • The performance of a contract;
  • Compliance with legal obligations;
  • The legitimate interest of the Data Controller.

Providing personal data for marketing purposes is optional. Failure to provide consent will not affect your ability to use the Website.

Who Processes Your Data

Your data is processed by authorized personnel of Tecnoblend s.r.l. and by trusted third-party service providers, including:

  • IT service providers;
  • Hosting providers;
  • Shipping and logistics providers;
  • Marketing service providers;
  • Payment processors;
  • Analytics providers.

These providers act as Data Processors under contractual obligations to ensure GDPR compliance.

Your data may also be disclosed to authorities when required by law.

Data Transfers Outside the European Union

Your personal data may be transferred outside the European Economic Area only when appropriate safeguards are in place, including:

  • European Commission adequacy decisions;
  • Standard Contractual Clauses approved by the European Commission;
  • Other legally recognized safeguards.

Data Retention

Your personal data is retained only as long as necessary to fulfill the purposes described in this Policy, including:

  • Service-related data: until service completion or account deletion;
  • Customer service data: until request resolution;
  • Marketing data: until consent withdrawal;
  • Analytics data: until anonymization.

After the retention period, data will be deleted or permanently anonymized.

Your Rights

You have the right to:

  • Access your personal data;
  • Request correction or updates;
  • Request deletion of your personal data;
  • Restrict processing;
  • Object to processing;
  • Withdraw consent;
  • Request data portability;
  • File a complaint with a supervisory authority.

To exercise your rights, contact us at web@tecnoblend.it.

Security Measures

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption and pseudonymization;
  • Secure servers and systems;
  • Access controls;
  • Regular security testing and monitoring.

Complaints

If you believe your data has been processed unlawfully, you may file a complaint with your local Data Protection Authority.

In Italy, you may contact the Garante per la Protezione dei Dati Personali:

https://www.garanteprivacy.it

Changes to this Privacy Policy

This Privacy Policy may be updated at any time to reflect changes in services or legal requirements.

The latest version will always be available on this page.

Legal References

Your personal data is processed in compliance with:

  • EU Regulation 2016/679 (GDPR);
  • Applicable EU and Italian data protection laws;
  • Decisions and guidelines of the Italian Data Protection Authority.

In live chat and by email

Email: web@tecnoblend.it